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Frequently Asked Questions

Getting started

What is Homecare Manager and who is it for?

Homecare Manager is healthcare software for anyone involved in delivering or managing care at home. It serves four audiences: families caring for a loved one at home, homecare agencies and freelance nurses, frail care and rehabilitation facilities, and health networks, insurers and government programmes overseeing community care.

Do I need medical training to use Homecare Manager?

How long does it take to get started?

Can I import existing patient data?

Is Homecare Manager compatible with my Mac computer?

What web browser can I use?

Product & features

What features does Homecare Manager include?

What is remote patient monitoring and does Homecare Manager support it?

Can multiple family members or caregivers access the same patient record?

Can Homecare Manager generate reports for doctors?

Does Homecare Manager work for both individual patients and large organisations?

How does Homecare Manager make me a better caregiver?

What if I already have my own medical devices? Do I have to buy your devices?

Security & compliance

How is patient data stored and secured?

Who has access to patient data?

Is Homecare Manager compliant with healthcare privacy regulations?

What happens to our data if we cancel?

What third-party tools does Homecare Manager integrate with?

Getting started

What is Homecare Manager and who is it for?

Homecare Manager is healthcare software for anyone involved in delivering or managing care at home. It serves four audiences: families caring for a loved one at home, homecare agencies and freelance nurses, frail care and rehabilitation facilities, and health networks, insurers and government programmes overseeing community care.

Do I need medical training to use Homecare Manager?

How long does it take to get started?

Can I import existing patient data?

Is Homecare Manager compatible with my Mac computer?

What web browser can I use?

Product & features

What features does Homecare Manager include?

What is remote patient monitoring and does Homecare Manager support it?

Can multiple family members or caregivers access the same patient record?

Can Homecare Manager generate reports for doctors?

Does Homecare Manager work for both individual patients and large organisations?

How does Homecare Manager make me a better caregiver?

What if I already have my own medical devices? Do I have to buy your devices?

Security & compliance

How is patient data stored and secured?

Who has access to patient data?

Is Homecare Manager compliant with healthcare privacy regulations?

What happens to our data if we cancel?

What third-party tools does Homecare Manager integrate with?

Ready to bring home care together?

Set up your first patient in under 10 minutes.

Ready to bring home care together?

Set up your first patient in under 10 minutes.